SIZING AND REPAIRS
Full Coverage For 5 Years
A Five Year Extended Service Plan
is a great way to protect your investment! Purchase with your new jewelry, or have your worn jewelry brought to factory specs and purchase an ESP for your future sizing, refinishing and repairs.
Damaged Engagement Rings or Wedding Bands
All routine maintenance, re-sizing, and repairs are priced individually based on the piece. Our standard labor charge is $150 per hour. We charge for material, labor, and shipping.
After repair, we return your jewelry to you via FedEx TWO DAY return (domestic), using FedEx rates to insure your jewelry ships back to you fully insured. (Special rules apply to international repair shipments, please ask our repair team.)
Please call 1-888-KRIKAWA, or contact us for pricing.
Shipping Your Jewelry To Krikawa
- When shipping your jewelry for repair, you will receive a Jewelry Return for Repair Form to include with your jewelry repair shipment.
- Our detailed Instructions on How to Pack and Ship your Jewelry will be provided by our client service team.so you can confidently and safely ship your jewelry for repair.
- Feel free to call 1-888-KRIKAWA or contact us for your jewelry shipping questions.
Refinishing Rings, Including Mokume Rings
A routine refinishing of your ring is recommended no more than once a year. Typical refinishing is called "back to factory service" and, following industry standards, our service includes stone check and tightening, light sanding, and polish. "Back to factory" is not the same as "new." There are additional fees for replacing missing or cracked accent stones, laser filling deep gouges, dents or scratches, re-tipping or re-pronging prongs or bezels.
If your ring has Mokume Gane, our signature service is a Mokume Refinishing, which we recommend at least bi-annually. During this service, we will refresh your Mokume (buff & blast), check and tighten stones, and polish the ring. Here are Mokume Refinishing prices:
|Classic Mokume Ring, no stones
|Mokume Solitaire Engagement Ring or Mokume Ring with 1 stone,
Mokume Mountain Ring
|Mokume Engagement Ring or Mokume Ring, with up to 20 stones
|Mokume Engagement Ring or Mokume Ring, with up to 50 stones
|Mokume Engagement Ring or Mokume Ring, with more than 50 stones
Mokume Refinishing services does not include replacing missing or cracked accent stones, laser filling deep gouges, dents or scratches, re-tipping or re-pronging prongs or bezels. We will supply an estimate for any additional services.
Our repair services include a 1 year guarantee against loss of accent stones (up to 2.5mm in size) and up to 1.0 cttw.
This is a great option for large knuckles, if your finger swells and shrinks significantly (seasonal, arthritis, etc), to avoid spinning for top heavy rings, or if you have a ring that is not recommended for sizing.
Please ensure that you have selected the proper ring size using Krikawa's own calibrated sizing rings.
For information on how to ship your jewelry to us for repair, please call 520-322-6090 or contact us